Services
Concierge on the Ground
Passes, equipment and one contact while you are on the mountain.
Ask about thisWhat this is
The value of the concierge is not a list of tasks. It is one number to write to when something changes, and a person on the other end who already knows your trip.
Ski passes and equipment rental ready before you arrive, and one contact on the ground for anything that changes while you are there.
Includes
- Ski passes
- Equipment rental: skis, boots, helmets and poles
- Concierge on the ground during your stay
- One contact on WhatsApp for everything arranged through us
How it works
From your brief to the mountain.
- 01
Ready before you arrive
Passes and equipment waiting, sized for each of you.
- 02
One contact during the trip
On WhatsApp, for anything arranged through us.
On which mountains
Where we do this most.
The same service, on the mountains we know best. Every ski area has a page with what to expect there.
All ski areas
Good to know
Concierge on the Ground, in practice.
Are you reachable while we are on the mountain?
Yes, on WhatsApp, for everything arranged through us during your stay.
Can we book only part of the trip?
Yes. Some families book the whole trip, others only the parts they would rather not handle.
Guides about concierge on the ground
Packing for a Ski Trip, Roof Box IncludedPacking for a ski trip the way we do it: what goes in the roof box, what stays in the cabin, and how to load the car once.
A Vail Ski Vacation Day With Nowhere Else to BeOn a Vail ski vacation, snow falls over the village and, for once, there is no run to catch and no line to stand in.
Staying out in Courchevel for the last chair upIn Courchevel, the last chair up often catches the best light of the day, and staying out for it is part of how we plan a trip, not an afterthought.
Also part of the trip
Other services
- Private Ski LessonsAn instructor chosen for your family, down to who teaches whom.
- The Right HotelWhich hotel, and why, for the way your family travels.
- Private HousesFully staffed chalets and houses, for families and groups.
- Private CharterYour own aircraft, from boarding to the mountain.
- Flights & TransfersCommercial flights and every transfer, from your door to the snow.
- Mountain ExperiencesHeli skiing, cat skiing and days beyond the pistes.
Plan your trip
Ask us about concierge on the ground.
Tell us about your family and the trip you have in mind. We will tell you which mountain, which hotel and which instructor, and why.
Start with whatever you know
- A destination or idea01
- Dates or a season02
- Who’s travelling03